Dion Hinchcliffe in web2.0journal.com on “opening up your customer base, employee base, user base or whatever to use your services, products, and information as a medium upon which to create and share innovation”:
“This implies that innovation in general will increasingly come from the edge, where all the people, energy, time, and creativity are. Central command and control will be relegated to the tasks it does best instead of guiding innovation, which usually (but of course not always) comes not from the center. It will be pulled out to people with the best motivation and context for making their software better, their way. And far from a return to selfishness, innovation usually works better when shared, encouraging creators to share their work to use as a platform for further shared improvements.”
Manish Dhingra focused on “how to build a quick solution to inculcate Knowledge Sharing in an organization, using the raw power and versatility, structured blogging (SB) gives you.” Here is his PPT presentation.
Luis Suarez, KM Specialist from IBM comments about Knowledge Management 2.0 – A Structured (Blogging) Approach to Knowledge Management:
“… you would be able to go through an interesting read of how weblogging could become a quite interesting option to look at while building a robust, and very powerful, Knowledge Management System and almost at no costs, as opposed to what has happened so far where lots of different companies have spent millions of $$$ in order to build systems that hardly anybody uses for whatever the reason (Too complex, too cumbersome, too restricting, too limited, you name it).”
Dave Pollard on efficiency, effectiveness or value of information processes or content: “Most organizations, too, refused to abandon the top-down centralized information model that was already in place, merely institutionalizing it with firewalls, access restrictions, monster centrally-managed one-size-fits-all databases and websites and over-engineered, over-managed collaboration and community-of-practice tools. Democratizing corporate information entails the devolution of decision-making and other power to front-line workers, and executives are understandably nervous about this.
(…) Step by step, here is what KM practitioners would need to do to realize this possibility:
- Revamp and upgrade the role of Information Professionals from content managers to personal productivity enablers.
- Reintermediate Information Professions to filter and add more value to external content.
- Develop simple, automated, Pub & Sub mechanisms to encourage and enable workers to ‘publish’ their knowledge and subscribe to that of others, inside and outside the organization.
- Create new media to allow workers to obtain and share ‘know-how’, ‘know-who’ and ‘know-what’ information from colleagues both inside and outside the organization.
- Provide tools and information resources that enable and enhance solution co-development with clients.”