Business and I.T. Must Work Together to Manage New “Web 2.0” Tools

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A white paper by Dennis D. McDonald and Jeremiah Oeyang:

“Significant opportunities to meet market and customer needs are emerging as corporations harness the next generation of “Web 2.0″ tools and applications. Many business units recognize this and want to move quickly. But are corporate I.T. (Information Technology) departments ready — and willing — to provide the needed support?”