Freedbacking: Bessere Produkte durch Kundenfeedback mit Web 2.0

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Evan Hansen in Wired News on a new word created by Chris Pirillo which is rippling up through the blogosphere: It’s called “freedbacking” and it’s generating some buzz among software developers looking to find new ways to connect with users and get feedback. Participation and co-creation are in the focus:

“Companies already offer ways for users to provide feedback, for example, through e-mail and forms. But those methods are private, giving users little sense of participation.”

The first announcement of the term “freedbacking” and its indended usage is here.