Analysts examine how organizations can navigate through the Web 2.0 hype during Gartner Symposium/ITxpo, May 14-18, in San Francisco. Overview from MONEYWEB:
“The challenge is that Web 2.0 is not just a set of technologies, but also has attributes that have a social dimension as new business models, user-contributed content and user-generated metadata, more open and transparent business process, simplicity in design and features and decentralised and participatory products and processes. “